Shipping policy

  1. Delivery to Your Doorstep: We take care of the entire shipping process, from packing the product at our facility to delivering it to your doorstep. You don’t have to worry about picking up your order or arranging for transportation.
  2. Floor Delivery: In case there are no stairs involved in delivering the product to your home or office, we offer floor delivery free of charge. However, if there are stairs and the delivery team needs to carry the product up each floor, a fee of £10 will be charged for each floor. This fee is payable directly to the delivery team on the day of delivery..
  3. On-time Delivery: We understand that you need your products as soon as possible, which is why we strive for on-time delivery. We work with reliable courier services and shipping companies to ensure that your order reaches you within the estimated time frame.
  4. Tracking Your Order: Once your order has been shipped, you will receive a tracking number that allows you to monitor its progress in real-time. You can use this number to check the location of your package and estimate its arrival time.